Contact Us
We’re here to help. If you have questions about IABET, your subscription, or need technical assistance, reach out to us at:
Email: support@iabet.co
We typically respond within 24 hours during business days.
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription anytime through your Apple App Store or Google Play Store account settings. Go to Settings > Subscriptions > IABET > Cancel. Your access continues until the end of your current billing period.
How do I restore my purchases on a new device?
Open the IABET app, go to Settings > Subscriptions, and tap “Restore Purchases.” Make sure you’re signed in with the same Apple ID or Google account used for the original purchase.
How do I delete my account?
Open the IABET app, go to Settings > Account Info > Delete Account, and follow the confirmation flow. Account deletion permanently removes your profile, followed picks, and saved preferences after processing completes.
Why am I not seeing predictions?
Predictions are generated daily during the NBA season. If no games are scheduled, no predictions will appear. Check the Schedule tab for upcoming games.
How do confidence scores work?
Each prediction includes a confidence percentage calculated by our AI models. Higher confidence means stronger statistical agreement across our 12 models and 10,000 Monte Carlo simulations. Different subscription tiers unlock different confidence ranges.
How do notifications and analytics permissions work?
IABET only asks for push-notification permission if you enable notifications in the app. Optional analytics can also be enabled or disabled from Settings at any time.
Is IABET a gambling app?
No. IABET provides AI-generated sports predictions for informational and entertainment purposes only. We do not facilitate, process, or handle any bets, wagers, or gambling transactions.
Report a Bug
Found a bug or experiencing a technical issue? Please email us at support@iabet.co with:
- Your device model and OS version
- App version (found in Settings > About)
- Description of the issue
- Screenshots if applicable
Responsible Gambling Resources
If you or someone you know has a gambling problem, please contact:
- National Council on Problem Gambling: 1-800-522-4700
- Crisis Text Line: Text HOME to 741741
- Gamblers Anonymous: www.gamblersanonymous.org